Meton Wallet FAQ
Find Answers to Common Questions About Meton Wallet
Have questions about Meton Wallet? Security Gate? Non-custodial wallets? How to get started? You're in the right place. If you don't find what you're looking for, contact us at support@metonwallet.com or join our Telegram community.
What If Something Isn't Working?
Try these steps in order: (1) Check your internet connection. (2) Restart the app — close and reopen Meton Wallet. (3) Update the app — install the latest version. (4) Clear cache — go to Settings and clear app cache. (5) Restart your phone. If the issue persists, contact support.
How Do I Contact Support?
Open a support ticket at metonwallet.com/support (sign in with just your email — no password) and track the reply there; it is the fastest way to reach us. You can also use: Email: support@metonwallet.com (response in 24 hours), Telegram: t.me/metonwalletapp (response in 2–4 hours), Twitter: x.com/metonwallet (response in 24–48 hours), or the Contact page on this website.
What If There's a Security Issue?
Contact us immediately at security@metonwallet.com or DM @metonwalletapp on Telegram. Do NOT post security issues publicly. We take security seriously and will investigate immediately.
Didn't Find What You Need?
Can't find the answer you're looking for? Our support team is here to help.